Privacy Policy

Cusco Wanderer Travel Agency

In CUSCOWANDERER PERU we are committed to protecting all personal information you provide and to using it appropriately.
By providing your personal data and using our services, you accept the terms related to the protection of your personal information. In CUSCOWANDERER PERU We comply with the Law No. 29733 Personal Data Protection Law (hereinafter, the Law) and its Regulation, approved by Supreme Decree No. 003-2013-JUS, ensuring that the data is processed lawfully, transparently and ethically.

PURPOSES COVERED IN THE CONTRACTUAL RELATIONSHIP:

The main reason we collect your personal information is to be able to properly manage your travel request. Once your request is confirmed, we use your data to maintain the contractual relationship, in addition to answering any information requests, suggestions or complaints you may make. Our goal is to make sure that any concerns you have are resolved efficiently, while we seek to continuously improve the services we offer, always in order to meet your expectations as a customer.
We also collect information you provide to us through other means to manage your registration and participation in events that you have requested. This way, we ensure that all aspects of your experience with us are managed in a proper and personalized manner.

OTHER PURPOSES:

If you consent, your personal data may also be used to send you information about other products and services of CUSCOWANDERER PERU. This submission will be made through all available channels, including electronic media, in order to keep you informed about our offers and news.
Compliance with legal obligations.

INFORMATION PROVIDED BY YOU:

We collect your personal information that you provide to us, such as name, surname, address, ID, date of birth, email, telephone and payment details when you interact with our websites. In specific cases, we may request additional data related to your personal, academic characteristics, depending on the purpose of your request. We recommend that you do not share sensitive information such as keys, passwords etc.

WHO CAN WE SHARE YOUR INFORMATION?

It is important that you know that in some cases, we need to share your information with third parties who provide services associated with your contract, both for the purpose of entering into the contract and for its management and execution. This includes providers such as airlines, shipping companies, hotels and other services related to your trip. These providers may only use your data to fulfill the contract and guarantee the contracted service.
Depending on the destination of your trip, these providers may be located in countries outside our country, which would require an international transfer of data. In addition, in certain cases, we may also share your information with other companies that provide additional services to us, such as information technology (data storage and processing), security, financial services, auditing, among others.
In all these cases, CUSCOWANDERER PERU assumes responsibility for protecting your personal information and requires the companies with which we share your data to apply the same level of protection and security as us,

STORAGE TIME OF YOUR DATA:

We store your personal information only as long as it is necessary to provide the service and in accordance with applicable law. We retain it for as long as there is a contractual or commercial relationship with you, or until you exercise your right to delete or limit the use of your data. Where necessary, we will block information and keep it available to defend claims or meet legal or contractual responsibilities.
AUTHORIZATION FOR USE OF IMAGE AND TESTIMONY:
In CUSCOWANDERER PERU we expressly request, either by email or message, your authorization to use your name, image or testimony for free in the audiovisual media, print and digital where we disseminate our campaigns. This authorization will be valid indefinitely, allowing us to use your content for as long as necessary for promotional purposes.